Questions and Answers when Visiting Tiger Mountain Vineyards

Q: Can I bring my own food or beverages to Tiger Mountain Vineyards?

A: We kindly request that guests refrain from bringing coolers, outside food, or beverages onto the premises. We now offer a range of food and beverage options for your enjoyment.

Q: Are there any exceptions to the outside food policy?

A: Yes, exceptions are made for nursing mothers and very young children.

Q: Do I need to make a reservation for a large group?

A: Yes, reservations are required for groups of 8 or more.

Q: Is smoking or vaping allowed on the property?

A: No, smoking, vaping, or tobacco use is not permitted on the premises. Thank you for your understanding and cooperation.

Q: Can I bring my dog to Tiger Mountain Vineyards?

A: Well-behaved furry family members are welcome in our outdoor areas as long as they remain leashed. However, we reserve the right to ask guests to remove their dogs if they are disturbing other guests.

Q: Is Tiger Mountain Vineyards safe for guests, considering it's a working farm vineyard?

A: While vehicles and farm equipment may be in operation, we prioritize safety for all guests. Please be mindful of dogs and children, and watch out for moving vehicles.

Q: What is Tiger Mountain Vineyards' policy on alcohol consumption?

A: We prioritize the safety and enjoyment of all guests. Our team is trained to refuse service to any guest who appears intoxicated. Additionally, foul and aggressive language is prohibited on the premises.

Q: Is Tiger Mountain Vineyards accessible for guests with physical handicaps?

A: Absolutely! If you require assistance reaching our Vineyard Café @ the Red Barn, please inform a team member so we can arrange transportation. We've also added additional accessible parking at the Red Barn for your convenience.

When making purchases on our website or by phone:

• We offer refunds for prepaid experiences or events if cancelled at least two weeks in advance. Our team would be happy to help reschedule your reservation if something unexpected arises.
• All alcohol purchases are non-refundable. 
• We will gladly exchange or provide a credit for any other merchandise that does not meet your expectation.

With gratitude,

Team TMV